Privacy Policy

Privacy Policy

Introduction

Welcome to https://donkey-classic-tortilla-chips.chicagotortillachips.com (hereafter referred to as “Donkey Classic Tortilla Chips,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we handle data when you interact with our website, applications, services, and products, ensuring compliance with various global privacy regulations.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://donkey-classic-tortilla-chips.chicagotortillachips.com.
  2. Any mobile applications or software provided by us.
  3. Services and products offered through our platform.
  4. Interactions between users and our digital assets, whether online or offline.

Please note that this policy does not extend to external platforms, apps, or services linked from our website, which have their own privacy policies governing data collection and use.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You register an account or use our services as an authorized user.
  2. You visit our websites, especially those linked to this policy.
  3. We communicate with you via email, calls, texts (SMS), or other channels.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes your user name, account number, and password-related data required for secure access.
  2. Payment Information: Details related to payment methods you use to purchase our products or services.
  3. Financial Information: Transaction records, billing addresses, and other financial data associated with your purchases.
  4. Purchase Information: Products or services you buy from us, including quantities and order frequencies.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and mobile network information.
  6. Location Data: Geolocation data provided by your browser or device when interacting with our services.
  7. Feedback: Any comments, reviews, or survey responses you choose to share with us.
  8. Social Media Information: Data from social media platforms when you interact with our content on these sites.
  9. Product Information: Details about products you view, purchase, or express interest in, including product preferences and browsing behavior.

We gather this data through various means: user input forms, online interactions, tracking technologies (like cookies), and third-party data providers who assist us in enhancing our services.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. They serve multiple purposes, including:

  1. Strictly Necessary Cookies: Essential for navigation and ensuring basic functionality of the website or app.
  2. Preference Cookies: Remembering user preferences to enhance and personalize your experience.
  3. Analytics Cookies: Tracking visitor behavior to understand how users interact with our digital assets, enabling us to improve them.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, or as required by law. Once these purposes are met, we securely delete or anonymize the data to ensure confidentiality.

Security Measures

Implementing robust security measures is paramount to protecting your data. We employ:

  1. Encryption: Secure data transmission and storage to safeguard sensitive information.
  2. Secure Third-Party Processing: Engaging reputable partners who adhere to strict privacy and security standards.
  3. Access Controls: Restricting access to personal data only to authorized personnel who need it to perform specific tasks.

Children’s Privacy

We do not intentionally collect or target personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights (Dependent on Location)

The privacy rights afforded to you vary based on your geographic location. Here are some common rights you may have:

  1. Access: The right to request access to and review the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your personal data in certain circumstances.
  4. Restriction: Limiting our use of your data for specific purposes.
  5. Data Portability: Obtaining a copy of your data in a structured, commonly used format and transferring it to another controller.
  6. Objection: Opposing the processing of your data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: The right not to be subject to automated decision-making that significantly affects you.
  8. Complaints/Appeals: Filing appeals or complaints with our privacy team or relevant regulatory authorities.

For specific rights applicable to your jurisdiction, please refer to local data protection laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, ensuring you are always informed about how we handle your personal information.

Contact Information

Should you have any inquiries, requests for data deletion (unsubscription), or privacy-related questions, please contact us via email at: [email protected]. Alternatively, you can reach us by mail at our registered address: [Provide Address].